Interpersonal Skills
The Interpersonal Skills course will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips ...
Show more
Instructor
Admin
- Description
- Curriculum
- Reviews
| Module | Topics Covered |
|---|---|
| Introduction | |
| Course Objectives | |
| Module 1 | Verbal Communication Skills, Listening and Hearing: They Aren’t the Same Thing, Asking Questions, Communicating with Power, Knowledge Check |
| Module 2 | Non-Verbal Communication Skills, Body Language, The Signals You Send to Others, It’s Not What You Say, It’s How You Say It, Knowledge Check |
| Module 3 | Making Small Talk and Moving Beyond, Starting a Conversation, The Four Levels of Conversation, Knowledge Check |
| Module 4 | Moving the Conversation Along, Asking for Examples, Using Repetition, Using Summary Questions, Asking for Clarity and Completeness, Knowledge Check |
| Module 5 | Remembering Names, Creating a Powerful Introduction, Using Mnemonics, Uh-Oh…I’ve Forgotten Your Name, Knowledge Check |
| Module 6 | Influencing Skills, Seeing the Other Side, Building a Bridge, Giving In Without Giving Up, Knowledge Check |
| Module 7 | Bringing People to Your Side, A Dash of Emotion, Plenty of Facts, Bringing It All Together, Knowledge Check |
| Module 8 | Sharing Your Opinion, Using I-Messages, Disagreeing Constructively, Building Consensus, Knowledge Check |
| Module 9 | Negotiation Basics, Preparation, Opening, Bargaining, Closing, Knowledge Check |
| Module 10 | Making an Impact, Creating a Powerful First Impression, Assessing a Situation, Being Zealous without Being Offensive, Knowledge Check |
| Assessment | |
| Post-Test | |
Please, login to leave a review
Course details
Lectures
1
Level
Advanced
Popular courses
