Marketing Basics

Thanks to the rise of technology and social media, the world of marketing and advertising has become bigger than ever. ... Show more
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Module Topics Covered
Introduction
Course Objectives
Module 1 What is Marketing?, What is a Market?, Marketing is Not Selling, Understanding Customer Needs, Defining Your Product or Service, Knowledge Check
Module 2 Common Marketing Types (I), Direct Marketing, Active Marketing, Incoming Marketing, Outgoing Marketing, Knowledge Check
Module 3 Common Marketing Types (II), Guerrilla Marketing, B2B Marketing, B2C Marketing, Promotional Marketing, Knowledge Check
Module 4 The Marketing Mix, Product, Price, Promotion, Place, Knowledge Check
Module 5 Communicating the Right Way, The Marketing Pitch, Sell Value, Not the Price, Fun and Entertaining is Powerful, Choosing the Right Media, Knowledge Check
Module 6 Customer Communications, Give Your Customers a Voice, It’s Not About You, It’s About Them, Every Interaction Counts, Answer Questions Honestly, Knowledge Check
Module 7 Marketing Goals, Brand Switching, Repeat Purchases, Brand Loyalty, Inform and Educate, Knowledge Check
Module 8 The Marketing Funnel, Awareness, Interest, Desire, Action, Knowledge Check
Module 9 Marketing Mistakes (I), Not Taking Social Media Seriously, Not Having a USP, Cross Cultural and International Translations, Not Building a Relationship, Knowledge Check
Module 10 Marketing Mistakes (II), Not Having a Plan, Aiming at Everyone, Not Tracking Metrics, Not Listening to Your Customers, Knowledge Check
Assessment
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