Top 10 Sales Secrets

“Sales” is much more than providing the customer with the goods, in exchange for money. Sales involve a relationship, not ... Show more
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Module Topics Covered
Introduction
Course Objectives
Module 1 Effective Traits, Assertiveness, Emotional Intelligence, Solve Problems, Close, Knowledge Check
Module 2 Know Clients, Research, Customer Values, Customer Needs, Anticipate Needs, Knowledge Check
Module 3 Product, Know Your Product, Believe in the Company and Product, Be Enthusiastic, Link Product to Customer’s Values, Knowledge Check
Module 4 Leads, Sift Leads, Time vs. Cost of Pursuing Leads, Let Go of Leads Going Nowhere, Focus on Positive Leads, Knowledge Check
Module 5 Authority, Develop Expertise, Know Your Competition, Continue Education, Solve Customer Problems Using Authority, Knowledge Check
Module 6 Build Trust, Testimonials, Be Transparent, Be Genuine, Take on Customers’ Point of View, Knowledge Check
Module 7 Relationships, Listen Actively, Communicate Often, Rewards, Build New Relationships, Knowledge Check
Module 8 Communication, Be Prepared Not Scripted, Use Humor, Be Yourself, Thank and Reward, Knowledge Check
Module 9 Self-Motivation, Value Your Work, Reward Achievements, Focus on Success, Do Not Procrastinate, Knowledge Check
Module 10 Goals, SMART Goals, Long-Term Goals, Short-Term Goals, Track and Modify, Knowledge Check
Assessment
Post Test