| Introduction |
| Course Objectives |
| Module 1 |
Defining Coaching and Mentoring, What is Coaching?, What is Mentoring?, Introducing the G.R.O.W. Model, Knowledge Check |
| Module 2 |
Setting Goals, Goals in the Context of GROW, Identifying Appropriate Goal Areas, Setting SMART Goals, Knowledge Check |
| Module 3 |
Understanding the Realities, Getting a Picture of Where You Are, Identifying Obstacles, Exploring the Past, Knowledge Check |
| Module 4 |
Developing Options, Identifying Paths, Choosing Your Final Approach, Structuring a Plan, Knowledge Check |
| Module 5 |
Wrapping it All Up, Creating the Final Plan, Identifying the First Step, Getting Motivated, Knowledge Check |
| Module 6 |
The Importance of Trust, What is Trust?, Trust and Coaching, Building Trust, Knowledge Check |
| Module 7 |
Providing Feedback, The Feedback Sandwich, Providing Constructive Criticism, Encouraging Growth and Development, Knowledge Check |
| Module 8 |
Overcoming Roadblocks, Common Obstacles, Re-evaluating Goals, Focusing on Progress, Knowledge Check |
| Module 9 |
Reaching the End, How to Know When You’ve Achieved Success, Transitioning the Coachee, Wrapping it All Up, Knowledge Check |
| Module 10 |
How Mentoring Differs from Coaching, The Basic Differences, Blending the Two Models, Adapting the GROW Model for Mentoring, Focusing on the Relationship, Knowledge Check |
| Assessment |
| Post-Test |