Introduction |
Course Objectives |
Module 1 |
How to Conduct Annual Reviews, Develop the Process, Set Benchmarks Early, Agreement With Set Benchmarks, Hold an Effective Meeting, Knowledge Check |
Module 2 |
Categories for Annual Review I, Company Mission and Values, Customer Service and Quality Control, Problem-Solving/Judgment, Production, Knowledge Check |
Module 3 |
Categories for Annual Review II, Work Style, Resource Management, Communication Skills, Teamwork, Knowledge Check |
Module 4 |
Common Mistakes Managers Make When Conducting Employee Reviews (I), Contrast Effect, Similar-to-me Effect, Halo (or Horn) Effect, Central Tendency, Knowledge Check |
Module 5 |
Common Mistakes Managers Make When Conducting Employee Reviews (II), Leniency/Desire to Please, First Impression Bias, Rater Bias, Recency Effect, Knowledge Check |
Module 6 |
Successful Tips for Concept of Pay for Performance, No Surprises, Focus on the Basics, Show Clear Disparity, One for All and All for One, Knowledge Check |
Module 7 |
How to Tie Employee Compensation to Firm-Wide Returns, Set Quarterly Revenue Target, Set Employee Goal, Conduct Quarterly Reviews, Pay Out Quarterly, Knowledge Check |
Module 8 |
How to Communicate Employee Expectations Effectively, Have Regular Conversations, State What’s Working, Be Honest, Provide Mentoring, Knowledge Check |
Module 9 |
Meaningful Questions to Gauge Employee Happiness (I), Ask Questions Frequently, How Transparent is Management?, Rate Quality of Facility?, Contributing Factors to Work Easier?, Knowledge Check |
Module 10 |
Meaningful Questions to Gauge Employee Happiness (II), What Makes You Productive?, Recognition?, Opportunities to Grow and Advance?, Confidence in Leadership?, Knowledge Check |
Assessment |
Post Test |