Delivering Constructive Criticism
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Description
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Curriculum
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Reviews
| Module |
Topics Covered |
| Introduction |
| Course Objectives |
| Module 1 |
Delivering Constructive Criticism, Workshop Objectives |
| Module 2 |
Repeated Events or Behavior, Breaches in Company Policy, When Informal Feedback Has Not Worked, Immediately After the Occurrence, Case Study |
| Module 3 |
Gather Facts on the Issue, Practice Your Tone, Create an Action Plan, Keep Written Records, Case Study |
| Module 4 |
Check the Ego at the Door, Criticize in Private, Praise in Public, It Has to Be Face to Face, Create a Safe Atmosphere |
| Assessment |
| Post Test |
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