Manager Management
Management is known as a form of art and a science. The idea behind good management is making your employees ...
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- Description
- Curriculum
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| Module | Topics Covered |
|---|---|
| Introduction | |
| Course Objectives | |
| Module 1 | Grooming a New Manager, Set Specific Goals, Authority (What They Can and Can’t Do), Create a Shared Vision, The More They Learn, the More Responsibility They Get, Knowledge Check |
| Module 2 | Coaching and Mentoring (I), Writing Performance Reviews, Provide Clear and Timely Feedback, Praise in Public, Criticize in Private, Make Sure Your Door is Always Open, Knowledge Check |
| Module 3 | Coaching and Mentoring (II), Offer Advice, Not the Solution, Create a Supportive Environment, Build Ownership, 360 Degree Feedback, Knowledge Check |
| Module 4 | Measuring Performance, Staying Within Their Budget, Setting Measurable Objectives, Skip Level Feedback, Collaborate on Criteria to be Evaluated, Knowledge Check |
| Module 5 | Motivating Managers, Provide the Needed Resources, Bonuses and Incentives, Give Credit for Good Work, Keep Them Challenged, Knowledge Check |
| Module 6 | Signs of Poor Management, Missed Deadlines, Team Turnover, Losing Customers, Little or No Growth, Knowledge Check |
| Module 7 | Trust Your Team of Managers, Do Not Micromanage, Promote Open and Honest Communication, Reward Initiative, Trust, But Verify, Knowledge Check |
| Module 8 | When an Employee Complains About Their Manager, Keep the Information Confidential, Gather Information from Both Sides, Coach or Delegate the Solution, Follow-up with the Manager or Employee, Knowledge Check |
| Module 9 | When Do You Step In?, Unsafe or Dangerous Events, Legal Ramifications, Severe Financial Costs, Repeated Failures after Coaching Has Occurred, Knowledge Check |
| Module 10 | Remember These Basic Qualities, Express Confidence in Their Abilities, Practice What You Preach, Have an Open Door, Their Success is Your Success, Knowledge Check |
| Assessment | |
| Post-Test | |
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Course details
Lectures
1
Level
Advanced
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