Introduction |
Course Objectives |
Module 1 |
What Are Soft Skills?, Definition of Soft Skills, Empathy and the Emotional Intelligence Quotient, Professionalism, Learned vs. Inborn Traits, Knowledge Check |
Module 2 |
Communication, Ways We Communicate, Improving Nonverbal Communication, Listening, Openness and Honesty, Knowledge Check |
Module 3 |
Teamwork, Identifying Capabilities, Get Into Your Role, Learn the Whole Process, The Power of Flow, Knowledge Check |
Module 4 |
Problem-Solving, Define the Problem, Generate Alternative Solutions, Evaluate the Plans, Implementation and Re-Evaluation, Knowledge Check |
Module 5 |
Time Management, The Art of Scheduling, Prioritizing, Managing Distractions, The Multitasking Myth, Knowledge Check |
Module 6 |
Attitude and Work Ethic, What Are You Working For?, Caring for Others vs Caring for Self, Building Trust, Work Is Its Own Reward, Knowledge Check |
Module 7 |
Adaptability/Flexibility, Getting Over the Good Old Days Syndrome, Changing to Manage Process, Changing to Manage People, Showing You’re Worth Your Weight in Adaptability, Knowledge Check |
Module 8 |
Self-Confidence (Owning It), Confident Traits, Self-Questionnaire, Surefire Self-Confidence Building Tactics, Build Up Others, Knowledge Check |
Module 9 |
Ability to Learn, Wow, You Mean I’m Not Perfect?, Listen with an Open Mind, Analyze and Learn, Clear the Air and Don’t Hold Any Grudges, Knowledge Check |
Module 10 |
Networking, Redefine Need, Identifying Others’ Interests, Reach Out, When to Back Off, Knowledge Check |
Assessment |
Post Test |