Introduction |
Course Objectives |
Module 1 |
Effective Traits, Assertiveness, Emotional Intelligence, Solve Problems, Close, Knowledge Check |
Module 2 |
Know Clients, Research, Customer Values, Customer Needs, Anticipate Needs, Knowledge Check |
Module 3 |
Product, Know Your Product, Believe in the Company and Product, Be Enthusiastic, Link Product to Customer’s Values, Knowledge Check |
Module 4 |
Leads, Sift Leads, Time vs. Cost of Pursuing Leads, Let Go of Leads Going Nowhere, Focus on Positive Leads, Knowledge Check |
Module 5 |
Authority, Develop Expertise, Know Your Competition, Continue Education, Solve Customer Problems Using Authority, Knowledge Check |
Module 6 |
Build Trust, Testimonials, Be Transparent, Be Genuine, Take on Customers’ Point of View, Knowledge Check |
Module 7 |
Relationships, Listen Actively, Communicate Often, Rewards, Build New Relationships, Knowledge Check |
Module 8 |
Communication, Be Prepared Not Scripted, Use Humor, Be Yourself, Thank and Reward, Knowledge Check |
Module 9 |
Self-Motivation, Value Your Work, Reward Achievements, Focus on Success, Do Not Procrastinate, Knowledge Check |
Module 10 |
Goals, SMART Goals, Long-Term Goals, Short-Term Goals, Track and Modify, Knowledge Check |
Assessment |
Post Test |